AI/ML Chatbot & Agents
Overview: Built an advanced AI assistant that integrates
OpenAI, Google, and Microsoft APIs for mail and calendar management. It enables
seamless internal coordination, automates meeting setups, and provides smart
task handling across departments—all through natural language interactions.
- ⟶ Fragmented tools causing redundant communication loops
- ⟶ Manual coordination slowing down task progress
- ⟶ High support team workload handling internal queries
- ⟶ No centralized access to meetings, emails, or logs
- ✔ Smart agent-to-agent task routing & escalation
- ✔ Bot-level integration with Google & Microsoft APIs
- ✔ Context-aware memory with fallback messaging
- ✔ OAuth-secured access and data protection
- ✔ 70% drop in support queries through automation
- ✔ Doubled speed of meeting scheduling via bots
- ✔ Reduced context-switching across departments
- ✔ Real-time insights through structured message logs
- ✔ Boosted internal productivity and alignment
- ✔ Reduced manual handoffs with bot automation
- ✔ Improved collaboration across roles and tools
- ✔ Established a scalable AI-first communication model